Dealership software for the people running the store
Your CRM, DMS, inventory tools and spreadsheets each hold part of the picture. Valence brings dealership information together, shows what needs attention, and lets you open the customer, deal or vehicle behind the number.
Meridian CentralRetail units against target
92of 105−13
Month-end statementTargets
What changed
Appointments booked
380to338−11 % on July
How it was counted · definition v1 · appointments booked in the period, at the store, any outcome · source: Valence CRM · as at this morning
Appraisal capture held at 36 %
Valence CRMValence Inventory
How it was counted · definition v1 · appointments booked in the period, at the store, any outcome · source: Valence CRM · as at this morning
and 334 more. Each opens the appointment in Valence CRM.
Retail units come from the month-end statement, which has no store-level record to open. Valence names that reason instead of listing records.
The product views on this page are staged on a fictional dealership group with synthetic records. They are not customer data and not a capture of a live system. More at Trust & security
Valence Intelligence
The statement is in the DMS, the targets in a spreadsheet, the appointments in the CRM and the appraisals in another tool. Each one holds part of the answer.
Valence brings them into one view, counted one way, with the source named on every figure.
Central finished 13 under. Its appointments booked were down 11 % on July while its capture rate held. The definition and the appointments behind the number are one step away.
Each appointment opens in Valence CRM, the application that owns it. A booking is not a visit: staff record that the customer arrived, that the visit was completed with an outcome, or that they did not arrive and why.
Not because everything connects to everything, but because a few specific hand-offs are built in. Follow one trade through three of them.
Adaeze Nwosuwith Tomas Rehak
On the deal
Approved ACV$20,600waiting on the appraisalfrom the appraisal
Customer trade allowance$21,500the desk’s decision
2019 CR-V EX · 96,400 kmone owner · Adaeze Nwosu’s trade, from the deal
Evidence range$19,800 to $21,400
Valence recommendation$20,150
Approved ACV$20,600
Approved by Ingrid Salcedo · +$450 · retail intendedValid until Sun 13 Sep, 4:12 p.m.
Appraisal capture ratedefinition v2 · the same definition at every store
The decision is one of the rows underneath.
Valence CRM to Valence InventoryA trade recorded on the deal opens an appraisal.
Valence Inventory to Valence CRMThe approved number returns to the deal; the customer allowance stays the desk’s decision.
Valence Inventory to Valence IntelligenceThe appraisal decision becomes one row under the group’s appraisal capture rate, on one definition across the stores.
The product views on this page are staged on a fictional dealership group with synthetic records. They are not customer data and not a capture of a live system. More at Trust & security
What Valence runs
Valence runs the day-to-day work of the dealership: the sales floor, the BDC, the used-vehicle desk, retention and reporting. It does not replace your DMS, your F&I menu, or your service lane.
How information moves
Valence works beside your DMS. It reads the information it needs, such as month-end statement figures, your financed-customer list and vehicle and deal details, on terms you control. Deals and accounting still finish in the DMS. Which sources connect for your store, and how, is confirmed during the preview. More on your DMS and Valence
Built from the dealership side of the desk. Founder Evan White sold cars and worked the F&I office before studying software engineering and AI to build the system his stores never had. About Valence
The leads, the follow-ups, the trade you argued about. We walk it through Valence with you on fictional records, and focus the conversation on where it could be useful.
